Returns Policy

We have a 30-day return policy

Which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and unused and unopened and in its original packaging. You will also need the receipt or proof of purchase.

Items returned through no fault of Commercial Cleaning Machines will be subject to a 20% processing fee (non negotiable), and the cost of postage incurred by Commercial Cleaning Machines will also be deducted from any refund amount.
(Cost of return = 20% of items full retail price plus postage costs incurred by Commercial Cleaning Machines)

To start a return, you can contact us at info@commercialcleaningmachines.co.uk. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@commercialcleaningmachines.co.uk

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you contact us after 3 days of receipt we can not process a return for damages.

 

Returns Address

Commercial Cleaning Machines
Clarke House,
Main Road,
Unstone,
S18 4AB

Tel: 01246 903 983