Basic Troubleshooting Guide for Your Floor Scrubber Dryer

If your floor scrubber dryer is experiencing issues, here’s a detailed guide to help you troubleshoot and resolve the most common problems.

1. Machine Won’t Turn On?

What to Check:

  • Battery-Powered Units: Is the battery connector disconnected? Are the batteries charged, or flat?
  • Ride-On Scrubber Dryer: Check if the emergency switch is activated.
  • Cable-Powered Units: Ensure the plug is connected to a functioning power outlet.
  • Key Switch: If there’s a key switch, make sure it’s in the "on" position, and the key is inserted.

How to Fix:

  • For battery-powered machines, ensure the batteries are fully charged and connected.
  • If using a ride-on model, deactivate the emergency switch if it’s been pressed.
  • Make sure all cables are properly connected to a working power source.

2. Scratches on the Floor?

What to Check:

  • Brush or Pad Condition: Are they worn out, causing the plastic disc to scratch the floor?
  • Brush or Pad Type: Is the brush or pad too abrasive for the floor type?

How to Fix:

  • Replace worn brushes or pads.
  • Switch to a softer brush or pad if your current one is too harsh for the surface.

3. Poor Water Pickup?

What to Check:

  • Recovery Tank: Is it full?
  • Vacuum System: Is it turned on and functional?
  • Hoses & Connections: Check for blockages or damage.
  • Squeegee Position: Are they adjusted correctly?
  • Squeegee Condition: Is the rubber edge worn out or damaged?

How to Fix:

  • Empty the recovery tank.
  • Ensure the vacuum switch is activated and working.
  • Inspect and clean hoses for blockages.
  • Adjust the squeegees to ensure even contact with the floor.
  • Replace or rotate the squeegee blades if they’re worn.

4. Uneven Cleaning or Streaks on the Floor?

What to Check:

  • Brush or Pad Condition: Are they worn out or damaged?
  • Pad Holder: Is it in proper contact with the floor?
  • Cleaning Solution: Is it the correct type and diluted properly?
  • Floor Condition: Is the floor adequately prepared by sweeping or vacuuming?
  • Brush Type: Are you using the correct brush for the surface?

How to Fix:

  • Replace worn brushes or pads.
  • Adjust the pad holder if it’s not properly contacting the floor.
  • Ensure your cleaning solution is properly diluted.
  • Clean the floor thoroughly before scrubbing to remove loose dirt.
  • Switch to a softer or harder brush depending on the floor type.

5. Brush Not Rotating or Scrubbing?

What to Check:

  • Battery/Power Supply: Is the battery fully charged or is the power supply properly connected?
  • Brush Engagement: Have you activated the brush lever and button?
  • Motor Functionality: Is the motor running smoothly? Check for blown fuses.

How to Fix:

  • Charge the battery or check the power connection.
  • Ensure you’ve pressed the brush lever and button correctly.
  • If the brush still won’t rotate, check for fuse or motor issues and contact technical support if necessary.

6. No Water or Detergent Release?

What to Check:

  • Solution Tank: Is it full?
  • Valves & Hoses: Check for blockages or leaks.
  • Solution Filter: Is it clogged?
  • Dispensing Mechanism: Is the detergent tap or solenoid valve dirty or faulty?

How to Fix:

  • Fill the solution tank and clean the solution filter.
  • Clear any blockages in hoses or valves.
  • Replace or repair the detergent tap or solenoid valve if they are malfunctioning.

7. Suction Not Working?

What to Check:

  • Squeegee Hose: Is it blocked or damaged?
  • Suction Motor: Is the motor switch on, or is the motor disconnected or damaged?

How to Fix:

  • Clear blockages from the squeegee hose.
  • Reconnect any loose suction motor cables.
  • If the motor isn’t working, check for a blown fuse or damaged motor, and contact technical support.

8. Battery Issues or Reduced Run Time?

What to Check:

  • Battery Charge: Has it been charged fully? Check the connections.
  • Battery Age: How old is the battery?
  • Battery Poles/Connections: Are they dirty or oxidized?

How to Fix:

  • Fully charge the battery and ensure all connections are secure.
  • If the battery is old, replace it.
  • Clean any dirty or oxidized battery connections.